Frequently asked questions.

ConnectSimpli is a cloud-based HR, payroll and workforce management platform that helps businesses manage employees, attendance, leave, payroll, performance and related HR processes from one system.

ConnectSimpli brings employee information and HR processes together in one platform. Depending on your plan, you can manage employee records, attendance, leave, payroll, payslips, performance reviews and reports without relying on separate spreadsheets and systems.

ConnectSimpli is designed for startups, small businesses, growing companies and larger teams that want to manage HR and payroll from one centralised platform.

Yes. ConnectSimpli is designed to scale with your team. You can start with up to 5 employees for free and add more employees or modules as your business grows.

Yes. You can start free with up to 5 employees and explore the platform before upgrading to a paid plan.

Yes. ConnectSimpli is cloud-based and can be accessed through supported web browsers and mobile devices, allowing HR teams and employees to access relevant information from wherever they work.

Sign up with your name, email address and password. After verifying your email, you can create your company profile and start setting up your workspace.

Select Forgot Password on the login screen and enter the email address associated with your account. You will receive instructions to create a new password.

Yes. You can update your personal information from your profile settings.

Yes. Employee self-service allows employees to manage supported personal information and access relevant HR documents and payroll information.

ConnectSimpli supports role-based access controls where available, allowing organisations to control access to employee and HR information based on user responsibilities.

ConnectSimpli helps businesses manage employee records, departments, job titles, organisational structures, onboarding, attendance, leave, work schedules and other core HR processes.

Yes. Employee information can be stored in centralised employee profiles, giving HR teams a single place to manage employee records and documents.

Yes. Existing employee information can be imported, helping businesses move from spreadsheets or another system more efficiently.

Yes. Employee documents can be organised alongside employee records so HR teams can access important information from one place.

Yes. Employees can access supported HR information through the employee experience, including payslips, tax certificates, profile information and leave-related functions.

Yes. ConnectSimpli supports time and attendance, work schedules, shifts, leave requests, leave balances and holiday calendars.

Yes. ConnectSimpli provides payroll functionality for managing salaries, allowances, deductions, employee loans, tax calculations, payroll records and payslips.

Yes. Relevant attendance and approved leave information can be used as payroll inputs, helping reduce duplicate data entry and manual reconciliation.

Yes. Payroll can include recurring and one-time allowances, deductions, employee loans, salary advances and other supported salary components.

Yes. Employee loans and advances can be recorded and recovered through payroll according to the configured repayment schedule.

Yes. Employees can access and download available payslips through their employee account.

Yes. Available employee tax certificates can be accessed and downloaded through the platform.

Yes. Supported payroll information can be exported in available formats for reporting and record-keeping.

ConnectSimpli calculates salary tax using the applicable tax rules and salary tax slabs configured for the supported payroll system. For Pakistani payroll, the platform supports FBR salary tax calculations.

Yes. ConnectSimpli includes payroll features designed for Pakistani businesses, including salary tax calculations, allowances, deductions, employee loans, payslips and tax certificates.

ConnectSimpli can update supported payroll tax calculations when applicable rules and rates change. Businesses should still review their statutory obligations with their tax or payroll adviser where appropriate.

Yes. Employees can access and download available tax certificates from their employee account.

Yes. The Performance & Growth module supports structured performance reviews, goals, tasks, employee surveys, feedback and performance reporting.

Yes. Performance reviews can be organised into different review cycles based on your organisation's requirements.

Yes. Smart Goals can be used to define and monitor employee objectives and progress.

Yes. Employee surveys and performance-related feedback can be used to gather information from employees and support better performance discussions.

ConnectSimpli uses security controls designed to protect company and employee information, including encryption, access controls and other safeguards.

Access is controlled according to account permissions and available role-based access settings. Organisations can limit access to sensitive employee information based on user responsibilities.

ConnectSimpli maintains regular data backups and security measures designed to help protect information and support service continuity.

Yes. ConnectSimpli is hosted as a cloud-based platform, allowing authorised users to access the system without installing traditional on-premise HR software.

You can contact the ConnectSimpli support team through the available support channels, including email and the chat option on the website.

Contact support with details about the issue and, where possible, include screenshots or information about the action that caused the problem. The support team can then investigate and assist you.

Yes. ConnectSimpli welcomes customer feedback and feature suggestions as the platform continues to evolve.

Yes. ConnectSimpli provides onboarding and support to help businesses get started with the platform.

ConnectSimpli offers plans based on the features and number of employees you need. Core HR starts at PKR 199 per employee per month, while the Complete Suite starts at PKR 299 per employee per month.

Yes. ConnectSimpli is free for up to 5 employees.

No setup fee is required to get started.

ConnectSimpli aims to keep pricing straightforward. Review the current pricing page for the latest plan details, included features and any applicable charges.

Yes. You can move to a plan with additional employees or modules as your business requirements grow.

Yes. The platform can provide in-app and email notifications for supported events and actions.

ConnectSimpli provides reporting capabilities across supported HR, payroll and workforce functions. Available reports depend on the modules and plan you use.

Supported reports can be filtered according to the available reporting criteria, helping users focus on the information relevant to their business.

You can create an account and begin setting up your company and employees without a lengthy software installation process. ConnectSimpli is cloud-based, so there is no traditional server installation required.

No. ConnectSimpli is designed for HR, payroll and business teams rather than technical specialists. The platform provides guided workflows and support to help teams get started.

Yes. Existing employee information can be imported, making it easier to move away from manually maintained spreadsheets.

Yes. You can start with a small number of employees and expand your account as your workforce and HR requirements grow.